Check-in timer
- Confirm that your chosen interval is saved in Settings.
- Open the app after changing time zones or reinstalling.
- Make sure background data and notifications are not blocked.
SOS alerts
- Check that your emergency contact email is correct.
- Tell your contact to check spam or promotions folders.
- Send only real SOS alerts when help may be needed.
Notifications
- Enable notification permission for Safe? App.
- Disable battery restrictions that may block reminders.
- Keep the app updated to the latest version.
Privacy requests
For privacy questions, data requests, or account-related help, contact the Safe? App support email below.